Sonrisa Italiana - Your teeth, only better.

Terms Of Service

TERMS AND CONDITIONS OF USE

These Terms are only applicable to Bookings made prior to December 1, 2025 and remain online for reference only.

Last updated on December, 2025.

These Terms and Conditions govern access, browsing, use of the website, and the provision of commercial and dental information and services offered by SONRISA ITALIANA S.A.S. (hereinafter “SONRISA ITALIANA”), including www.sonrisaitaliana.com and all related subdomains (hereinafter, the Website).

Access to, consultation of, browsing, downloading of content, or contracting services from the Website implies full and unconditional acceptance of these Terms and Conditions.

CHAPTER I – OWNERSHIP AND SCOPE

SONRISA ITALIANA is the owner of the domain www.sonrisaitaliana.com and is responsible for the content published on the Website.

The Website is intended to provide information about specialized dental services, including:

  • smile design,
  • ceramic and composite dental veneers,
  • dental implants,
  • complementary procedures,

performed exclusively by duly qualified dental professionals.

CHAPTER II – INTELLECTUAL AND INDUSTRIAL PROPERTY

All Website content, including texts, logos, trademarks, photographs, videos, designs, color combinations, structure, and presentation, is protected under Colombian and international legislation on intellectual property, industrial property, and copyright.

Any total or partial reproduction, distribution, public communication, transformation, or commercial use without prior, express, and written authorization from SONRISA ITALIANA is strictly prohibited.

Any infringement may result in civil, administrative, and criminal legal actions

CHAPTER III – ACCESS AND USE OF THE WEBSITE

Access to the Website is free of charge.

The User agrees to:

  • use the Website lawfully and responsibly,
  • not perform actions that affect its integrity, security, or proper
    functioning,
  • not attempt unauthorized access to servers, databases, or
    technological systems.

SONRISA ITALIANA may restrict, suspend, or
block access to any User who violates these Terms and Conditions.

CHAPTER IV – LIMITATION OF LIABILITY

SONRISA ITALIANA does not guarantee permanent availability of the Website and shall not be liable for any direct or indirect damage arising from:

  • technical failures, interruptions, or unavailability,
  • viruses or malicious code,
  • decisions made based on information provided on the Website,
  • links to third-party websites.

External links do not imply approval, recommendation, or responsibility for their content.

CHAPTER V – MEDICAL INFORMATION AND ADVERTISING

Information, prices, testimonials, and results published on the Website have a commercial and informational purpose only.

They do not replace:

  • clinical examination,
  • professional dental evaluation,
  • diagnostic imaging,
  • informed consent.

Results vary from patient to patient and depend on individual biological, anatomical, and functional circumstances.

All treatments are performed only after in-person clinical evaluation, medical history, and signed informed consent, in accordance with Colombian regulations.

CHAPTER VI – INFORMED CONSENT

No dental treatment will be performed without prior, free, and informed consent.

The patient has the right to:

  • accept or refuse treatments,
  • request clarifications,
  • withdraw consent at any time before the procedure,
  • revoke authorization for the use of images.

In cases of minors or legal incapacity, the decision will be made by the legal guardian or representative.

CHAPTER VII – PATIENT RIGHTS AND DUTIES

SONRISA ITALIANA guarantees the following patient rights:

  • safe, continuous, and humanized care,
  • dignified and respectful treatment,
  • confidentiality of medical and dental records,
  • clear information regarding procedures, risks, and costs,
  • participation in treatment decisions.

Patients have the following duties:

  • provide truthful health information,
  • attend scheduled appointments or cancel in advance,
  • respect facilities, staff, and equipment,
  • provide documentation required for billing.

CHAPTER VIII – CONFIDENTIALITY AND DATA PROTECTION

SONRISA ITALIANA complies with Colombian data protection regulations (Law 1581 of 2012 and related standards).

Personal data provided voluntarily by Users will be treated in accordance with:

  • the Privacy Policy,
  • stated purposes,
  • security measures.

Medical and dental records are confidential and may only be disclosed in accordance with the law.

Users may exercise their rights (access, rectification, cancellation, and opposition) through the established channels.

CHAPTER IX – DENTAL TREATMENTS AND LIMITATIONS

Treatments such as ceramic veneers, composite veneers, dental implants, and other procedures:

  • are not lifetime treatments,
  • require maintenance, hygiene and periodic controls,
  • may fail due to habits, trauma, or biological conditions,
  • do not replace healthy, functional dentition.

The patient will receive information regarding risks, benefits, alternatives, duration, costs, and post-treatment recommendations before any procedure.

SONRISA ITALIANA does not guarantee identical results to any photographs or examples shown.

CHAPTER X – MODIFICATIONS AND VALIDITY

SONRISA ITALIANA may modify these Terms and Conditions at any time.

Modifications will be published on the Website and will become effective as of the date of publication.

Continued use of the Website implies acceptance of the updated Terms and Conditions.

CHAPTER XI – GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any dispute shall be subject to the jurisdiction of Colombian ordinary courts.

CHAPTER XII – ACCEPTANCE

Accessing, browsing, downloading, registering, requesting information, or contracting services through the Website implies full and unconditional acceptance of these Terms and Conditions.